Reviews

Our guests like us. They really, really like us.

Explore endorsements of our services and start envisioning your own dream vacation!

Everything was fabulous. The pre-call to set things up (record keeping was amazing since I believe it was 2 years ago that we used your services). But you remembered everything. Flex was amazing as usual. He is wonderful. He makes everyone of every age feel great and is an asset to your company.

Dorene S.

June 2025

Immediate response times, respectful humor and congeniality, and full knowledge base are the reasons we keep booking with Michael’s Vacations!

Bonnie B.

June 2025

Kristin was great!! Also, Michael and Kelly in the office were so accommodating. My grandson and I had the best 2 days. We did so many rides and couldn’t have had nearly the experience we did without Michael’s Vacations service. Thank you SO much.

Rae Ann G.

June 2025

Kelinda is incredible, five stars, completely worth every penny. We will definitely book her again for Disneyland. We didn’t have to think about anything. She was easy to be around, flexed with the needs of our group, was helpful and kind, and we all had a blast.

Molly L.

Apr 2025

Ana brought such energy and fun to the day, plus so relaxing for the parents to not stress about what to do etc.

Rupert S.

Apr 2025

Your planning and communication service was really exceptional! The hotel was perfect, the itinerary was ideal and I felt really confident setting out for this trip that it was going to meet our needs and our wishes. It saved me a lot of time and effort on research and you seemed to really understand the Disney offering and what would work best for us. We also found our guide really friendly, personable and supportive, he got on really well with all the kids including the 4 year old and his energy and enthusiasm for all things Disney and Universal really helped to animate our trip. We enjoyed spending the day with him and getting to know him at Universal. Having said that, the Virtual Guide service also worked well for us as a family as we were able to build some flexibility and it also saved some money!

Natasha from London

Apr 2024

I loved the attention to detail and the fulfillment of all of my requests from the get go. Michael gave excellent strategic planning advice during the initial consultation, so my family was able to do everything we wanted to do while on our DW vacation. The transportation and strollers were booked and waiting for us at the airport and hotel. All of the coveted character dining reservations were made 60 days in advance by Kelly and she got every reservation I asked for. Kristen, our Virtual Guide, feels like my best friend now. She navigated us thru the parks like a pro and made changes to our Lightning Lanes minute by minute when needed. We will be back and we will use Michael’s Vacations again! Blessings!

Dr. Alison Garza, MD

Apr 2025

Highly recommend Michael’s Vacations. They were so nice, so responsive and worked around our many constraints. Kelly was amazing. Available instantly whenever I needed her. Super responsive which was critical given I planned this trip a few short days before we went. The day itself was spectacular. We never waited more than 15-20 minutes the whole day and we were able to optimize every little detail of our day, but in a low stress way. It was truly a memory maker and we were so glad to have found Michaels!

The “S” Family

March 2025

Nothing better. Everything was perfect! I can’t imagine doing Orlando without this crew! Not having to even think or worry about a detail. I knew we’d have the best time, see everything, learn fun facts.

Wesley B.

Feb 2025

We most enjoyed the on-site ability to navigate us to the best rides and attractions and adjust “on the fly” based on what our granddaughter was enjoying the most.

Russ & Judy F.

Jan 2025

My initial consultation with Michael was great, the amount of time we spent on the phone with him getting to know what we wanted and giving ideas and recommendations was incredible. Joey was indeed next level great for me and my family. I have been bragging about our experience to every friend that will listen. He let us know how to best get to parks in the morning, had everything scheduled and directions to the next ride immediately as we were exiting the previous. I didn’t wait longer than 10 minutes for any ride the entire trip. Nobody i know has ever been able to say this to me. I can’t wait to come back, and there is no way we would ever be at Disney without your service!

Joshua R.

Aug 2024

Giovanna got us every lightning lane we wanted! We’ll be back!

Blake R.

Jan 2025

Flex was pleasant and easy to work with. We were there on the craziest park days of the year and did 99% of everything we wanted to do, which was a huge win!

Laura D.

Jan 2025

Kelinda was an absolute DREAM!!!!! She made our granddaughter’s first trip to Disneyland an unforgettable experience. I will refer her to everyone I know!!!

The Uphoff Family

Dec 2024

It was great being able to let go and enjoy while Michael’s Vacations was organizing everything and guiding you through the day!

Pilar R.

June 2024

We didn’t have to worry about anything from the minute we arrived! Takes the stress out of Disney & allows you to just enjoy the day with your family, worth every penny! Thanks for another great time at Disney!

Lauren E.

Aug 2024

The VIP Tour service handled all the logistics and planning, allowing us to fully enjoy our time at Disney.

Michael H.

Aug 2024

This was our 2nd time using Michael’s Vacations and the experience was just as wonderful as the last. Flex was our guide and extremely knowledgeable and fun. He made sure that both kids and adults had a wonderful time. He quickly figured out what we liked and provided us with an amazing experience. Planning a trip to any park has become very stressful and both Flex and Michael’s Vacations provided an experience that was beyond pleasant and worry free.

Jessica K.

Mar 2024

Kelinda was great at Disneyland – she understood the needs of both of my kids and my husband and me to make sure it was a fun and memorable trip for all of us.

Jennifer A.

June 2024

There is nothing the team could have done better – this trip was flawless because of you and every need was considered and handled! Using the service allowed my family to not have a single worry and we could be fully engaged in our trip and enjoy every detail, second and experience! Flex is beyond amazing – we would never do Disney without him!

Wesley B

Apr 2024

The idea of bringing eight people across country to Disney World for a week with four parks was daunting. With our desire to capitalize every minute, having Michael’s Vacations, including Michael and Kaitlyn preplanning, and then Darien guiding us through our days made such a difference. All of us are just amazed how great the trip was, how smooth everything was, and how much we got to see!! Michael, both your ideas for a great trip and your passion for Disney are so awesome. I would recommend you to anyone and have already told multiple friends.

The McCarville Family

Apr 2024

Kristin went above and beyond to make our experience exceptional!! She was a true professional and an asset to your team. Her enthusiasm for Disney and her job was contagious.

Stacy F.

Feb 2024

Michael is so knowledgeable about everything Disney and helped me plan an amazing trip. The virtual guide services made our days much less stressful and we were able to do all of the rides we wanted!

Michelle L

Nov 2023

This is our 3rd time working with Michael’s and it was awesome. Everyone was super knowledgeable regarding the planning and the day of was flawless. Darian made a busy Thanksgiving in Hollywood Studios stress-free for us and we can’t wait to do it again.

Tara O.

Nov 2023

Our In-Person Host Flex did a fantastic job during the day keeping us busy on rides and adjusting to our requests. His positive energy kept us motivated as we enjoyed a wonderful day.

Ryan Mc.

Nov 2023

We have used you for 3 years and have recommended you to everyone! Just the best and make the trip so easy and memorable.

Keri D.

Oct 2023

We never waited for a ride and Haley was organized and helpful. We really enjoyed her. Recommended meals were delicious.

Kathy J.

Oct 2023

Michael and his team were exceptional throughout the process. The best part of this service was how customer driven and accommodating Michael was start to finish. Michael, we cannot thank you enough for your hard work and efforts in our last family trip to Disney. You made sure everyone, from the children to the grandparents, were well taken care of and felt at home.

Julie M.

Oct 2023

Kelinda and Kimberley were absolutely fabulous in every way. They knew the parks and the best way to navigate them, they understood our group dynamics and what kind of experience we were looking for. They were kind, caring and fun! They made a magical experience even more memorable.

Tammy M.

Sep 2023

Michael was great from beginning to the end. He made our families’ visit to Hollywood Studios amazing. Our guide Courtney was terrific, knowledgeable and we had no wait for any attraction.

David K.

Oct 2023

We had a wonderful time with Joey. He was fun, informative, speedy, kind, and knowledgeable. He really tailored the experience to our family’s needs and wishes and was able to think on the fly. Disney is always memorable, but Joey took the stress away which made it even more magical.

The Cooke Family

Sep 2023

It was so easy! I’d recommend this service to anyone looking to take the frustration out of a Disney adventure!!! The kids had a blast, the lines were not a factor and the stress of Disney/apps/lines etc didn’t exist! It was amazing!

Michael H.

Aug 2023

A million stars for Michael’s! They took careful consideration of our needs and wants, and then thoughtfully planned and executed a dream Disney World experience for our family. Our guide Joey was super fun, knowledgeable and expert in navigating the parks with no wait for even the most popular attractions, despite it being peak season. We had a blast and made memories to last a lifetime!

Lisa, Frank, & Family

July 2023

We loved how easy Michael’s services made our entire trip. From booking all of our dining reservations to helping us manage the parks with the least amount of time waiting for rides possible, it was a breeze. Plus, they told me about shows, parades and other special activities I hadn’t considered. Our guide, Ashley, couldn’t have been more enthusiastic and delightful. She was extremely responsive and helpful; our kids both loved hanging with her as well. I recommend these experts to anyone, you won’t be disappointed!

Janel P.

June 2023

Kristen made our trip to Magic Kingdom a breeze! We hit every single thing we wanted to, added in a character lunch and caught a front row seat for the parade all thanks to her. She also stayed in touch through the remainder of our stay at Disney and would check in to see if she could be of help at all. We will definitely be booking again with Michael’s and Kristen! Thank you so much!

Schick Family

June 2023

Held our hand beautifully from the day we booked until we said goodbye. Ashley is a gem. My 8 year old tried to stay with her most of the tour. Thank you so much.

Curtis A.

May 2023

The stress free ability to tour the parks and do all of the rides. Courtney was the best tour guide. A great balance between friendly and giving us space. My children says that she spoke just the right amount and had a great laugh. She was a hard worker and pleasant person.

Moni O.

Apr 2023

The best part of the service was just knowing we had a plan and knowing what rides we were going to get in before the day ended.

Michael Mc.

Apr 2023

Using Michael’s for planning our trip and having the In-Park Hosts during the day was the smartest decision we made. It allowed our vacation to actually be a vacation. Would highly recommend to anyone.

Lauren D.

Apr 2023

Flex was beyond amazing. His personality, energy and knowledge took our trip to another level that we could not have imagined. We did not wait for a single ride, and he even made rope-dropping fun.

Wesley B.

Apr 2023

Flex was absolutely outstanding. He could not have done anything to make our visit any better. Our granddaughter loved him and even chose him over us to go on rides with. He was amazing. He actually texted us to make sure we made it home safe. Great, amazing guy.

Doe S.

Apr 2023

Fun for everyone and stress free. friendly service. Rob was amazing!

Tam P.

Mar 2023

The service allowed us to focus on seeing our kids experience everything instead of being on our phones all day. We couldn’t have asked for a better guide than Flex. His ability to connect with our kids was incredible and he adapted to every last minute request, ride closure, etc. with ease.

Shane N.

Mar 2023

Our guide helped ensure that our other park experiences went well in addition to the one we hired your services for. She was great.

Taylor L.

Feb 2023

Ashley and Courtney were so great! They were extremely knowledgeable about Disney and so helpful at the parks. Not only did they book our rides, shows, dining, and character meets- they got us coffee, helped with the strollers, and were so great with our kids. Michael was great leading to the trip, taking the time to go over all dining options with my family and Ashley gave us helpful hints for the days we were in Disney without her. 10 out of 10!

Carlee F.

Feb 2023

We had the opportunity to work with Rob, Aleshka, Kelly, and Ashley and had such a wonderful time with each one. They were all so knowledgeable about the parks and allowed us to be able to go on all the rides and see all the shows we wanted to with minimal waits. Our kids also loved them and wanted to sit next to them whenever they could!

Grace M.

Feb 2023

We would highly recommend Michael’s for families who have never been to Disney or don’t want to be bothered with the logistics of planning. They were able to help us navigate through the parks so we could see almost everything without waiting in long lines. They also provided good information on what to expect on the rides, so our family could decide if it was appropriate for the children.

Andi & David S.

Jan 2023

Fantastic, flawless Disney trip with Michael’s. Michael and Kelly were a pleasure to work with ahead of our visit. And our guide Kristen was amazing — we were so impressed! It’s rare to find someone so professional, proactive, smart, and energetic. Kristen really is a master of her craft, and she went above and beyond. Michael’s made this trip a completely stress-free experience.

Katya P.

Jan 2023

Our guide Rae was very attentive and engaged. She was a huge help and mad a very crowded time at the park enjoyable.

Chuck B.

Dec 2022

It was just an overall wonderful experience– everyone from Michael to Kelly, Kate, Kristen and Flex were awesome! An amazing experience– Kelly, Kate and Michael were very accessible and easy to talk to, and Kristen and Flex did an awesome job as our guides both at the Magic Kingdom and the Disney Hollywood Studios. I’ll definitely use y’all again next time I come!

Tom S.

Dec 2022

Everything was well thought out and well planned. The intimate knowledge of the parks and the ability to adapt to whatever requests are thrown at the guide as far as preferences for rides and food.

Colin F.

Nov 2022

Ashley was amazing!!! She secured all dining reservations that we wanted and we never stood in line. We were able to get on every ride including Guardians of the Galaxy and Soarin’ in Epcot and all the Toy Story rides and Star Wars rides. She was great – on top of everything!!! Ashley did it all – maybe tell clients that your guide will take care of everything. I would definitely use Michael’s services again as they were great! Made my vacation so much easier because they took care of everything. Disney is not easy to plan because of the reservation system and the genie pass, using Michael’s made it easy!

Karen N.

Nov 2022

Joey, who was a total rock star! Our kids ask us every day how we think Joey’s getting on and what he might be up to 🙂 He was just brilliant – seems born to do this role!

Michael’s took all the stress out of our booking to Disney World and allowed us to all just relax, go along for the ride and have the time of our lives. Our guide, Joey, was beyond knowledgeable, patient, entertaining, energetic and a total hit with our twins. We loved every minute and would love to do it all over again!

Nicole K.

Oct 2022

AMAZING service!! Incredible attention to detail. Excellent communication. Covered every detail I couldn’t have even thought of. Amanda went WAY above and beyond with taking photos, carrying my bag while we went on rides, and even ordering us an Uber for prompt pickup. Above and beyond excellence! The ease of planning!! Totally hands-off for me, so saved me hours and hours of drudgery with booking things online. By far worth all the value just for this. Also amazing planning for each ride. I didn’t have to think about a thing and we had SO much fun!!

Kim Deramo, entrepreneur, MindBody Medicine physician, and mom of 2

Oct 2022

Exceeded expectations from start to finish. The thoughtless enjoyment for my wife and I to focus on our daughters and not on what’s next, where to go, etc. Stress evaporated and we had so much fun. Amanda was amazing. She consistently went above and beyond for our family, and she felt like a family member by the time we parted. The experience was incredible and worth the investment.

Brian E.

Oct 2022

This service is worth everything. We got to see every attraction we wanted and our guide wasn’t just knowledgable about the park, he was a treasure. He helped make our Disneyland experience perfect. 5 stars! Book your next theme park trip with Michael’s!

Jordan Y.

Oct 2022

Amanda was a great guide. She was completely literate in her park knowledge and did a great job making our arrangements. Our grandson fell in love with her and was disappointed to see her leave. The Michael’s staff as a whole made us feel confident and comfortable throughout the pre-booking process and all the way through to the airport. Their private car service is top notch. I will recommend Michaels to everyone and use them again for sure! I’ll never go to a theme park without having Michael’s on my team. If they don’t go there, I’m not going there. Our assigned guide, Amanda, felt like a family member almost immediately and we loved every minute with her. She made the trip a true pleasure.

Betsy S.

Oct 2022

From start to finish everything was first rate. The preparation for the “Disney Experience” has become overwhelming and stressful for the occasional visitor. Michael’s removed this stress and made our visit truly amazing. Our tour guide, Joey, was totally engaged and very personable. He related well with our grandson and made our visit most memorable. He went above and beyond in all aspects of our 3 days in the parks.

Jerry W.

Sep 2022

Darian was amazing and made our day at Magic Kingdom amazing and memorable 🤗 How easy the day flowed. We didn’t have to wait a long amount of time for anything and went on all the rides we wanted to.

Niki S.

Sep 2022

Rob is a gem! He will feel like a part of your family by the end of the day! He is patient, kind and so very knowledgeable of the park. We couldn’t have had a better experience with him and will definitely recommend him and this company to our friends and family!

Katherine L.

July 2022

Rob was the best! He tailored the trip to exactly what we wanted and we could not have asked for a better experience. As someone who is a planner and organizer, I had ZERO stress about our time at Disney. I was able to let go of the reins from the start. I don’t give up control very easily, but I had no problem on this trip. We did everything we wanted to do, hardly waited in any lines (during peak season), got food when we needed it, and he had us in the AC exactly when we needed it. I wish I had found Michael’s in the past, but I will forever use and recommend them. My kids called him Uncle Rob before the first day was over and we feel like we left a part of our family at Disneyland.

Katie T.

July 2022

Extremely helpful with all parts of the experience. From planning rides to meals it was well thought out and executed with a smile. Great experience for our group. Darion and Ashley were great. Would love to use them again. Just having someone tell you what you are doing at the parks makes it much more enjoyable. They are constantly working behind the scenes to coordinate all the rides that we wanted to see. We were lucky enough to see everything we wanted thanks to their knowledge and use of genie+ and the lighting lanes combined with park timing.

Charles G.

July 2022

Your Only Task ...

Step 1: Schedule a Consultation

Dive into a personalized planning session with Michael via Zoom or phone call and receive a Custom Itinerary tailored just for you. Feel free to ask anything and begin your journey to an unforgettable visit!

Step 2: There Isn't One

Once we receive your deposit, your Personal Concierge springs into action.

Step 3: Dream of the Perfect Vacation

Your Virtual or in-park Personal Guide will contact you a few days before your arrival to discuss your preferences, pre-book Lightning Lanes (if visiting Disney), and take care of all the details during your stay.